Shipping policy

Shipping Policy

We currently ship within the United States, excluding Alaska, Hawaii, and military APO/FPO addresses. We offer free standard shipping on US orders over $50, orders under $50 ship for a flat $5.99.

If your address falls outside our delivery area, shipping options won't appear at checkout. We're sorry for the inconvenience and hope to expand our coverage in future.

Order Processing

Orders are typically processed and dispatched within approximately 48 hours. Orders placed on weekends or public holidays may begin processing on the next business day.

Once your order has shipped, you’ll receive a confirmation email with your tracking information.

Estimated Delivery

After dispatch (1-2 days), standard delivery typically takes 3–5 business days.

Please note that delivery times are estimates and may occasionally be affected by holidays, weather conditions, carrier delays, or other circumstances outside our control.

Address Changes

Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

Tracking Your Order

Tracking information may take up to 48 hours to update after your order has been dispatched. If your tracking has not updated after this period, please contact us through our Contact page.

Lost, Delayed, or Damaged Packages

If your package arrives damaged, is significantly delayed, or appears to be lost, please contact us with your order number and relevant photos where applicable. We’ll review the issue and help determine the appropriate solution.

Delivery Confirmation

We are not responsible for packages marked as delivered by the shipping carrier. If this happens, please check around the delivery location, ask household members or neighbors, and contact the carrier before reaching out to us.